customer onboarding

Deep Dive: How Blockchain Technology Can Help Ease Digital ID Verification, Onboarding
Deep Dive: How Blockchain Technology Can Help Ease Digital ID Verification, Onboarding
May 04, 2021  |  Authentication

Dubai is planning to expand its blockchain-powered know your customer (KYC) tool for financial institutions (FIs), according to an announcement. The nation’s Department of Economic...

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Royal Bank Of Canada Rolls Out Digital ID Verification For Account Opening
Royal Bank Of Canada Rolls Out Digital ID Verification For Account Opening
April 21, 2020  |  Authentication

Consumers now flock online to do their banking but remotely verifying customers' IDs is not without its challenges, as fraudsters are becoming increasingly skilled at...

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ATB Financial’s Front- And Back-End Data Analytics Initiatives
ATB Financial’s Front- And Back-End Data Analytics Initiatives
April 01, 2020  |  Digital-First Banking

Use and analysis of customer data has become key to enabling a personalized and omnichannel digital banking experience. But it’s easy to cross the line...

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Walking Omnichannel Banking’s Privacy Fine Line
Walking Omnichannel Banking’s Privacy Fine Line
March 31, 2020  |  Digital-First Banking

Digital and mobile banking may be more popular than ever, but it would be a mistake to count out the power of in-branch services just...

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Deep Dive: Using Positive Friction And A Multi-Pronged Approach To Fraud Decisioning
Deep Dive: Using Positive Friction And A Multi-Pronged Approach To Fraud Decisioning
March 24, 2020  |  Fraud Prevention

Merchants can find themselves fighting with one hand tied behind their backs in their battle against fraud. They must not only implement innovative technologies to...

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Breaking Down Organizational Silos To Break Fraud
Breaking Down Organizational Silos To Break Fraud
February 20, 2019  |  Security & Fraud

The fight against fraud really kicks in with customer onboarding — but that is only the first step, of course. Enhancing the customer experience, and...

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