Customer Relationship

SaaS Company Freshworks Develops Customer-Relationship Software for eCommerce
SaaS Company Freshworks Develops Customer-Relationship Software for eCommerce
April 26, 2022  |  eCommerce

Freshworks, the enterprise software-as-a-service (SaaS) company, has rolled out Freshworks CRM for eCommerce, a customer relationship management service to let employees engage their buyers more...

READ MORE >
How Enterprise SaaS Ushers In A New Buyer-Supplier Dynamic
How Enterprise SaaS Ushers In A New Buyer-Supplier Dynamic
June 22, 2020  |  B2B Payments

The rise of enterprise Software-as-a-Service has undoubtedly benefitted corporates large and small, transforming their back offices and lowering barriers to digital transformation. But while SaaS...

READ MORE >
How SMBs Can Address Late Payments — Before They Happen
How SMBs Can Address Late Payments — Before They Happen
January 10, 2020  |  B2B Payments

Few small businesses (SMBs) are immune to the risk of delayed and late payments. With payment terms an age-old practice in B2B trade, ensuring trust...

READ MORE >
How Restaurants Can One-Up The Aggregators
How Restaurants Can One-Up The Aggregators
February 22, 2019  |  Delivery

It was easy for restaurants to get lured into a false sense of security as they watched during the early days of the great digital...

READ MORE >
AltFin’s Next Hurdle: The Small Business Relationship
AltFin’s Next Hurdle: The Small Business Relationship
August 24, 2018  |  B2B Payments

A lack of access to funding may have opened the doors for alternative finance, but AltFin’s ability to quickly innovate and provide digital services —...

READ MORE >