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The coronavirus crisis threw a wrench in many supply chains all over the world, with organizations and their third-party logistics providers still reeling from the...
The digital compression of 2020 has drawn a wide range of speculation. Has it been ten years of change packed into one, as some have...
Private equity firm Thoma Bravo’s deal Monday (Dec. 21) to buy property management platform RealPage for $10.2 billion including debt assumption marks the second acquisition in...
Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? Get the...
When a customer walks into a physical location to transact, a whole host of behavioral data becomes available to whatever entity is serving them. Get...
While apparel sales have been uneven in 2020, as consumers have shown a greater preference for comfy loungewear to haute couture, Amazon’s battle to enter and...
Beautifully designed user experiences are, unfortunately, not always good user experiences. As digital analytics firm Air360 Founder Florent Defontis told Karen Webster in a recent...
As the holiday shopping season kicks into high gear amid an unprecedented pandemic-era surge in online shopping, banks and merchants are bracing for an associated...