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47% of Retailers Say False Declines Impact Consumer Satisfaction

47% of Retailers Say False Declines Impact Consumer Satisfaction
47% of Retailers Say False Declines Impact Consumer Satisfaction
January 14, 2025  |  Checkout Conversion

Payment failures are a major challenge for merchants, especially as they expand globally. Consumers expect seamless transactions, and payment declines can lead to abandoned purchases,...

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57% of Consumers Received Financial Advice in 2023
57% of Consumers Received Financial Advice in 2023
January 13, 2025  |  Consumer Insights

Rising inflation and stagnant incomes are forcing many Americans to reconsider their financial stability, prompting a surge in demand for personal finance advice. Economic headwinds...

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Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
January 08, 2025  |  SMBs

Small and mid-sized businesses (SMBs) are considering a switch from national banks to local financial institutions (FIs) like community banks and credit unions (CUs). While...

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Travelers Increasingly Trust Their Travel to AI Assistants
Travelers Increasingly Trust Their Travel to AI Assistants
January 07, 2025  |  Artificial Intelligence

Generative AI is making its mark in various industries, particularly in the travel and hospitality sectors, where it is increasing customer engagement, improving operational efficiencies...

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90% of Banks Say Customers Would Benefit From Instant Payments
90% of Banks Say Customers Would Benefit From Instant Payments
January 06, 2025  |  Real-Time Payments

Many financial institutions remain hesitant to adopt real-time payments due to concerns over legacy system upgrades, fraud risks, and customer demand. A PYMNTS Intelligence report...

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55% of Companies Have Implemented AI-Powered Cybersecurity
55% of Companies Have Implemented AI-Powered Cybersecurity
January 02, 2025  |  Cybersecurity

The share of chief operating officers (COOs) who report that their companies have implemented artificial intelligence (AI)-powered automated cybersecurity management systems has increased threefold since...

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45% of US Online Merchants Want One-Click Checkout Solutions
45% of US Online Merchants Want One-Click Checkout Solutions
December 30, 2024  |  Checkout Conversion

One-click checkout solutions top the wish list of U.S. online merchants when it comes to checkout and payment technologies. Get the Full Story Complete the...

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68% of CFOs See GenAI as Crucial for Financial Reporting
68% of CFOs See GenAI as Crucial for Financial Reporting
December 27, 2024  |  CFO

Generative artificial intelligence (GenAI) is gaining attention across industries, as 65% of firms say they are already using the technology. Get the Full Story Complete...

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