data story

Gen Z Scrimps on Food Quality Amid Restaurant Inflation
Gen Z Scrimps on Food Quality Amid Restaurant Inflation
August 24, 2023  |  Consumer Insights

Across generations, consumers are loath to trade down to restaurants with lower-quality food, even as prices rise, but PYMNTS research finds that Gen Z is...

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YouTube Presents Contextual Commerce Opportunity for Food Brands 
YouTube Presents Contextual Commerce Opportunity for Food Brands 
July 24, 2023  |  Social Commerce

Among consumers who make purchases from social media, PYMNTS research shows, food and beverage shoppers disproportionately turn to YouTube to find inspiration and products. Get...

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Robo-Restaurants Are for the Boys
Robo-Restaurants Are for the Boys
July 20, 2023  |  Restaurant innovation

With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...

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Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
July 17, 2023  |  Restaurant innovation

Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their...

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Millennials Increase eGrocery Adoption While Gen Z Pulls Back 
Millennials Increase eGrocery Adoption While Gen Z Pulls Back 
July 12, 2023  |  eCommerce

Consumers overall may be increasing their digital engagement with grocers, but Gen Z is bucking the trend, pulling back. Get the Full Story Complete the...

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Gen Z Looks for Special Offers When Choosing a Restaurant
Gen Z Looks for Special Offers When Choosing a Restaurant
June 21, 2023  |  Restaurant innovation

Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo...

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62% of Consumers Discover Restaurants on Google
62% of Consumers Discover Restaurants on Google
June 15, 2023  |  Consumer Insights

As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any...

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Online Grocery Customers Spend 32% More Per Purchase Than In-Store
Online Grocery Customers Spend 32% More Per Purchase Than In-Store
June 07, 2023  |  Retail

Online grocery may only account for a small fraction of total grocery purchases, but those who have adopted digital channels represent grocers’ biggest spenders. Get...

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Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
June 06, 2023  |  Retail

For all grocers’ efforts, their shoppers continue to favor brick-and-mortar channels by a huge margin, new PYMNTS research finds. Get the Full Story Complete the...

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