A new report revealed that the customer self-service (CSS) software market was valued at more than $5 billion last year, and is expected to grow...
Amazon and Microsoft on Wednesday (Aug. 15) announced a public preview of their plans to integrate Alexa with Microsoft Cortana, a plan announced last summer. Get...
To help users on iPhones and iPads use Alexa, Amazon has unveiled voice interaction for the popular voice assistant on its iOS Alexa app. Through...
In its latest effort to keep up with its American big brother Amazon, China’s eCommerce giant Alibaba has announced the debut of its own smart...
To Bixby or not to Bixby, that is the question – and long after Amazon and Google released their voice-activated assistants and synchronized smart speakers,...