Technology has become woven into the fabric of our daily lives so quickly that many common verbs have picked up entirely new meanings. While shopping...
Each restaurant patron values certain aspects of the restaurant experience as determined by a combination of their habits, budget and personal preferences. PYMNTS’ research uncovered...
Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or...
When American consumers select a restaurant to order from or visit, they are spoiled for choice. Consumers have long prioritized food quality, convenience and price,...
Americans’ regional tastes in restaurants are as deeply embedded as their taste in food. Residents of the Midsouth and Mountain regions are the most likely...
Loyalty programs and restaurant subscription services are effective ways restaurants can incentivize return customers. Loyalty programs often offer returning guests rewards such as free access...
The restaurant subscription, an often overlooked customer engagement tool, gained popularity during the early days of the health crisis and now serves as a catalyst...
Recent PYMNTS research reveals that the digital shift in 2020 — when consumers began to do more online than in store — has had a...
Most consumers returned to dining inside restaurants in 2021, but recently developed habits and digital preferences are determining the strength of their loyalty to their...