digital features

Report: Amazon Shoppers 20% More Likely to Know Site’s Digital Features Than Walmart
Report: Amazon Shoppers 20% More Likely to Know Site’s Digital Features Than Walmart
July 14, 2023  |  Retail

Walmart may be learning the hard way that having the most sought-after digital features barely matters if customers do not know they exist. PYMNTS’ research...

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Digital Platforms Give Banks New Testing Ground for Personalized Experiences
Digital Platforms Give Banks New Testing Ground for Personalized Experiences
April 14, 2023  |  Digital Banking

Banks face increasing consumer demands for personalized advice and tools to manage their finances amid economic challenges. Just 44% of customers believe their banks support...

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6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
January 24, 2023  |  Shopping

For many consumers around the globe, 2022 marked a triumphant return to the physical world. After two years of pandemic-influenced restrictions, shoppers are heading back...

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Main Street Business Success Tied to Online and In-Store Sales
Main Street Business Success Tied to Online and In-Store Sales
December 07, 2022  |  SMBs

High inflation and the threat of an imminent recession make it increasingly difficult for all firms, and the current economic landscape particularly curbs the optimism...

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