Online ordering: the asset that’s a burden, the blessing that’s a curse, the “Can’t live with it, can’t live without it” of restaurant life. There’s...
Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. Naturally, technology plays a big role...
Digital ordering is a win for everybody. It’s easy for modern consumers, who would rather tap or click to order than talk to someone on...
Many platforms want a slice of the digital pizza-ordering pie. Few, however, are equipped to dish up the kind of experience consumers demand. Pizza seems...
“The [McDonald’s] brand is about fun. We really create delicious ‘feel-good’ moments for everybody that are also light hearted.” That was McDonald’s VP of Global Digital Experiences,...
It’s not “fast casual” if customers have to wait in line for eight minutes just to order. And when 10 percent of orders come out...
Consumers are changing the way they interact with food, but are restaurants keeping up? Online ordering and online payments via websites and smart devices now make...
Going out to eat with friends or family while trying to maintain a healthy diet can be a tricky path to navigate. While many people...
While food chains like Starbucks and Domino’s Pizza have started to rev the engines of on-demand digital restaurant ordering, more players are starting to enter...