Restaurants have pivoted through the past year and a half of the pandemic to embrace customers’ shifting preferences about how they want to order and...
The pandemic has muted demand for vacation getaways, with AAA numbers forecasting that overall travel will be on the decline from July to September. Consumers...
It’s a kinetic and fast-moving time in the food preparation and delivery sectors, as COVID-19 lockdowns drag on and ordering not only feeds us, but...
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up...
Bookshop is aiming to help independent bookstores expand their range with an easier on-ramp to digital sales. The site’s purchasing experience is similar to Amazon’s, but a portion...
Restaurants face major change. Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their...
Consumers are using mobile order-ahead for additional purposes beyond ordering and payment, as they tap into apps to search for menu items and coupons. But fraudsters continue to...
As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy a restaurant meal...
McDonald’s, with an increasing focus on digital initiatives and new technologies to sell food, has created a digital customer engagement team, according to a report...