Disputes and chargebacks are nothing new. But in the digital age of commerce wrought by the pandemic, they’re becoming a key point of friction between...
This week’s start of U.S. COVID-19 vaccinations has economists predicting a big rebound for 2021, but PYMNTS data show that plenty of consumers’ pandemic-era changes...
At long last a Covid-19 vaccine is officially being distributed in the United States. Getting it out, however, will be a long-term, multi-phase process. Mass...
Vaccines are here. They’re being distributed. Finally, optimism and COVID-19 can live in the same sentence. But any retailer that thinks consumers are ready to...
All kinds of adjectives have been repeatedly applied to the year we all just lived through together — “unprecedented,” “unending,” “unbelievable,” “unfair,” “unpredictable. Get the...
One of the world’s largest travel websites has launched a dual-pronged promo to get record numbers of people who are currently working remotely to think...
Home insurance is a product that no one wants to buy — but must. Get the Full Story Complete the form to unlock this article...
Consumers’ daily lives look very different now than they did just one year ago. So-called “office workers” no longer commute to offices or work traditional...
Although much of the 2021 holiday season will be very different than anything that came before it, some of the changes are easier to anticipate...