digital transformation

IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors

IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors
IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors
June 14, 2023  |  Retail

IKEA is providing training to call center employees to transform them into interior design advisors. Get the Full Story Complete the form to unlock this...

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Month-Old AI Startup Mistral Raises $113 Million
Month-Old AI Startup Mistral Raises $113 Million
June 14, 2023  |  Investments

French startup Mistral AI has reportedly raised a record $113 million in seed funding. Get the Full Story Complete the form to unlock this article...

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Why We Should Be Optimistic About the Future of AI
Why We Should Be Optimistic About the Future of AI
June 14, 2023  |  News

Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Get the Full Story Complete the form to unlock this article and...

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Google and OpenAI Disagree on Government Oversight of AI
Google and OpenAI Disagree on Government Oversight of AI
June 13, 2023  |  artificial intelligence

Major players in the burgeoning generative AI sector, Google and OpenAI, have markedly different views about regulatory oversight of the world-changing technology. Get the Full Story Complete...

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Synthesia Joins Unicorn Club Amid Flurry of AI Investments
Synthesia Joins Unicorn Club Amid Flurry of AI Investments
June 13, 2023  |  artificial intelligence

British generative AI firm Synthesia has become a “unicorn” after raising $90 million. Get the Full Story Complete the form to unlock this article and enjoy...

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Contact Centers Being Redefined by Generative AI
Contact Centers Being Redefined by Generative AI
June 13, 2023  |  artificial intelligence

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...

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CEO Pichai Says Google Takes Cautious Approach to AI
CEO Pichai Says Google Takes Cautious Approach to AI
June 13, 2023  |  Artificial Intelligence

Google CEO Sundar Pichai said the artificial intelligence (AI) race is a marathon, not a sprint. Get the Full Story Complete the form to unlock...

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A Tale of Two GPTs
A Tale of Two GPTs
June 13, 2023  |  artificial intelligence

Except perhaps for those who have been completely off the grid for the last year, pretty much everyone has heard about ChatGPT.  Get the Full...

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Salesforce Launches AI Cloud to Transform Customer Relationship Management
Salesforce Launches AI Cloud to Transform Customer Relationship Management
June 12, 2023  |  artificial intelligence

Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...

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