digital transformation

ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
January 24, 2023  |  artificial intelligence

Businesses say they are hopeful — but also very cautious — about artificial intelligence-powered chatbot ChatGPT. Get the Full Story Complete the form to unlock...

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Microsoft Will Invest $10B in ChatGPT Firm OpenAI
Microsoft Will Invest $10B in ChatGPT Firm OpenAI
January 23, 2023  |  artificial intelligence

Microsoft is investing billions in OpenAI amid increased Big Tech interest in artificial intelligence (AI). Get the Full Story Complete the form to unlock this...

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Tech Meets Makeup as Perfect and Valmont Launch AI-Powered Skincare System
Tech Meets Makeup as Perfect and Valmont Launch AI-Powered Skincare System
January 23, 2023  |  Retail

Perfect has teamed with luxury cosmetics brand Valmont for its latest AI-focused beauty partnership. Get the Full Story Complete the form to unlock this article...

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Online Scam Complexity Is Paradoxically Keeping Banks’ Fraud Controls Offline
Online Scam Complexity Is Paradoxically Keeping Banks’ Fraud Controls Offline
January 20, 2023  |  Security & Fraud

As long as banks have been around, they’ve been tremendously attractive targets for “robbers.” Get the Full Story Complete the form to unlock this article...

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Google AI Fixes Grocery Store Inventory With Kroger Partnership
Google AI Fixes Grocery Store Inventory With Kroger Partnership
January 20, 2023  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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B2Bs Seek Painless Month-End Account Reconciliation Without Painful Integration
B2Bs Seek Painless Month-End Account Reconciliation Without Painful Integration
January 20, 2023  |  B2B Payments

Seamless collaboration among ecosystem partners after underdoing operational modernizations is critical to successful B2B transactions. Get the Full Story Complete the form to unlock this...

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Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
January 19, 2023  |  Retail

Upstart is updating its auto retail platform to help dealers offer a simpler buying experience. Get the Full Story Complete the form to unlock this...

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Innovation and Trust Increase Appeal of Traditional Banks for Investors
Innovation and Trust Increase Appeal of Traditional Banks for Investors
January 19, 2023  |  Banking

For the world’s largest, most established banks, digitization is not a destination. Rather, it is an ongoing, dynamic process of change and innovation that must...

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Slumping Sales Could Stoke Retail Industry’s Appetite for Digital Efficiencies
Slumping Sales Could Stoke Retail Industry’s Appetite for Digital Efficiencies
January 18, 2023  |  Retail

With retailers posting their worst results in a year during their most important month for sales, the time for self-guided digitalization has arrived. Get the...

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