digital transformation

ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands

ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
ChatGPT Gets Mixed Customer Service Reviews From Retailers and Brands
January 24, 2023  |  artificial intelligence

Businesses say they are hopeful — but also very cautious — about artificial intelligence-powered chatbot ChatGPT. Get the Full Story Complete the form to unlock...

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Microsoft Will Invest $10B in ChatGPT Firm OpenAI
Microsoft Will Invest $10B in ChatGPT Firm OpenAI
January 23, 2023  |  artificial intelligence

Microsoft is investing billions in OpenAI amid increased Big Tech interest in artificial intelligence (AI). Get the Full Story Complete the form to unlock this...

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Tech Meets Makeup as Perfect and Valmont Launch AI-Powered Skincare System
Tech Meets Makeup as Perfect and Valmont Launch AI-Powered Skincare System
January 23, 2023  |  Retail

Perfect has teamed with luxury cosmetics brand Valmont for its latest AI-focused beauty partnership. Get the Full Story Complete the form to unlock this article...

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Online Scam Complexity Is Paradoxically Keeping Banks’ Fraud Controls Offline
Online Scam Complexity Is Paradoxically Keeping Banks’ Fraud Controls Offline
January 20, 2023  |  Security & Fraud

As long as banks have been around, they’ve been tremendously attractive targets for “robbers.” Get the Full Story Complete the form to unlock this article...

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Google AI Fixes Grocery Store Inventory With Kroger Partnership
Google AI Fixes Grocery Store Inventory With Kroger Partnership
January 20, 2023  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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B2Bs Seek Painless Month-End Account Reconciliation Without Painful Integration
B2Bs Seek Painless Month-End Account Reconciliation Without Painful Integration
January 20, 2023  |  B2B Payments

Seamless collaboration among ecosystem partners after underdoing operational modernizations is critical to successful B2B transactions. Get the Full Story Complete the form to unlock this...

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Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
January 19, 2023  |  Retail

Upstart is updating its auto retail platform to help dealers offer a simpler buying experience. Get the Full Story Complete the form to unlock this...

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Innovation and Trust Increase Appeal of Traditional Banks for Investors
Innovation and Trust Increase Appeal of Traditional Banks for Investors
January 19, 2023  |  Banking

For the world’s largest, most established banks, digitization is not a destination. Rather, it is an ongoing, dynamic process of change and innovation that must...

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Slumping Sales Could Stoke Retail Industry’s Appetite for Digital Efficiencies
Slumping Sales Could Stoke Retail Industry’s Appetite for Digital Efficiencies
January 18, 2023  |  Retail

With retailers posting their worst results in a year during their most important month for sales, the time for self-guided digitalization has arrived. Get the...

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