digital transformation

EU Lawmaker: Europe Should Benefit From AI Rules
EU Lawmaker: Europe Should Benefit From AI Rules
March 23, 2022  |  Regulation

Europe’s proposed artificial intelligence (AI) rules should try to benefit from the technology instead of hindering it, an EU lawmaker told Reuters this week. Get...

READ MORE >
Bots or No Bots About it, Human Empathy Primed for Customer Experience Comeback
Bots or No Bots About it, Human Empathy Primed for Customer Experience Comeback
March 23, 2022  |  Connected Economy

As customer service continues its evolution as an integral part of the broader customer experience (CX), companies have some things to learn, unlearn and relearn...

READ MORE >
Entertainment’s Digital Transformation Dives Into 5G, New NFTs, Shoppable Streaming
Entertainment’s Digital Transformation Dives Into 5G, New NFTs, Shoppable Streaming
March 22, 2022  |  Connected Economy

Get ready for mobile ticketing, NFTickets, concerts in the metaverse (and don’t forget your vaccination ID when live) because the entertainment sector is ready for...

READ MORE >
AI-Enabled Source-to-Pay Solution Provider Aavenir Raises $6M
AI-Enabled Source-to-Pay Solution Provider Aavenir Raises $6M
March 22, 2022  |  Investments

Aavenir, an artificial intelligence (AI)-enabled source-to-pay (S2P) solution provider, raised $6 million in Series A funding, the company announced Tuesday (March 22). Get the Full...

READ MORE >
Alphabet’s Quantum Tech Group Sandbox AQ Goes Solo
Alphabet’s Quantum Tech Group Sandbox AQ Goes Solo
March 22, 2022  |  Technology

Google parent Alphabet has spun off Sandbox AQ, independently offering firms artificial intelligence (AI) and quantum computing software, the Palo Alto, California-based Software-as-a-Service (SaaS) vendor...

READ MORE >
Series A Brings $18M to Trading Platform Saphyre
Series A Brings $18M to Trading Platform Saphyre
March 22, 2022  |  Investments

Artificial intelligence (AI)-powered trading automation platform Saphyre has raised $18.7 million in a Series A funding round led by HCAP Partners, assisted by J.P. Morgan...

READ MORE >
Voice, Device Biometrics Key to Improving Call Center Security, Overall Experience
Voice, Device Biometrics Key to Improving Call Center Security, Overall Experience
March 22, 2022  |  Security & Fraud

Even in the digital age, the phone is the key conduit for interactions between customers and corporations. Get the Full Story Complete the form to...

READ MORE >
Commerce Department’s NIST Unit Seeks Comment on Draft AI Rules for Finance Sector
Commerce Department’s NIST Unit Seeks Comment on Draft AI Rules for Finance Sector
March 21, 2022  |  artificial intelligence

Use of artificial intelligence (AI) by financial institutions (FIs) and FinTechs is growing exponentially, and regulators are closing in on rule making for advanced systems...

READ MORE >
As Banks Go Digital, Onboarding Can Still Feel Analog
As Banks Go Digital, Onboarding Can Still Feel Analog
March 21, 2022  |  Digital Onboarding

The pandemic changed the way we do banking for good. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

READ MORE >