digital transformation

AI Provides Context Needed to Help Banks Stop Financial Scams

AI Provides Context Needed to Help Banks Stop Financial Scams
AI Provides Context Needed to Help Banks Stop Financial Scams
October 13, 2022  |  Security & Fraud

In a recent conversation with Karen Webster, Featurespace Founder Dave Excell and MidFirst Bank Vice President and Director of Enterprise Fraud Candler Eve sounded the...

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BofA Virtual Assistant Erica Surpasses 1B Interactions
BofA Virtual Assistant Erica Surpasses 1B Interactions
October 12, 2022  |  artificial intelligence

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. Get the Full Story Complete...

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Retailers Try to Spiff up Metaverse Shopping Experience
Retailers Try to Spiff up Metaverse Shopping Experience
October 12, 2022  |  artificial intelligence

When people talk about the metaverse, they tend to think of a fully immersive reality entered through a video headset. Get the Full Story Complete...

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Qolo’s Approach to Fraud-Fighting Technology
Qolo’s Approach to Fraud-Fighting Technology
October 12, 2022  |  Fraud Prevention

In this month’s Digital Fraud Tracker®, Darren Beyer, chief product and strategy officer at Qolo, tells PYMNTS about the year’s most pressing fraud threats and...

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Wayfair Moves Entire Data Center Operations to Cloud
Wayfair Moves Entire Data Center Operations to Cloud
October 11, 2022  |  Retail

In a bid to boost flexibility and better manage demand surges, online home furnishing retailer Wayfair has migrated its entire data operations to the cloud. Get the Full Story...

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The Three Things That Make a Good Fast Food Drive-Thru Great
The Three Things That Make a Good Fast Food Drive-Thru Great
October 11, 2022  |  Restaurant innovation

As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...

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More than Three-Quarters of Acquiring Banks Use AI to Reduce Payment Fraud
More than Three-Quarters of Acquiring Banks Use AI to Reduce Payment Fraud
October 11, 2022  |  Fraud Prevention

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Keeping up With the Connected Joneses
Keeping up With the Connected Joneses
October 07, 2022  |  Connected Economy

Another day. Another dollar. Another item in your Amazon cart to avoid a trek to your local big box store. Another voice command to “Dim...

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Square Debuts AI Features for Conversational Commerce Platform
Square Debuts AI Features for Conversational Commerce Platform
October 06, 2022  |  artificial intelligence

Square has launched AI features within its Square Messages platform, allowing merchants to communicate with customers using suggested replies and actions, a company blog noted....

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