drive-thru

Starbucks Renovations Include Quieter Stores, More Drive-Thrus
Starbucks Renovations Include Quieter Stores, More Drive-Thrus
April 10, 2024  |  Retail

Starbucks is rolling out new store design features as it adds locations and renovates existing ones. During the current fiscal year that ends in October, the...

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Wendy’s Insists It Has No Plans to Test Surge Pricing
Wendy’s Insists It Has No Plans to Test Surge Pricing
February 28, 2024  |  Retail

Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test...

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Drive-Thrus Get Tech Upgrades as QSRs Aim to Be 100% Digital
Drive-Thrus Get Tech Upgrades as QSRs Aim to Be 100% Digital
January 16, 2024  |  ResTech

The drive-thru may be slower to digitize than other restaurant ordering channels, but more eateries are finding ways to integrate connected technology into the experience,...

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White Castle: QSR Voice AI Will See ‘Rapid Advance’ in 2024
White Castle: QSR Voice AI Will See ‘Rapid Advance’ in 2024
December 18, 2023  |  ResTech

In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...

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Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
November 03, 2023  |  Retail

As Restaurant Brands International (RBI) looks to reach 100% digital sales, the drive-thru channel remains a sticking point.  The quick-service restaurant (QSR) giant, which owns Burger...

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In-Car Ordering Presents Major Drive-Thru Opportunity for Coffee Shops
In-Car Ordering Presents Major Drive-Thru Opportunity for Coffee Shops
October 16, 2023  |  Consumer Insights

As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted...

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Subway Relaunches Loyalty Program as QSRs Drive Digital Orders
Subway Relaunches Loyalty Program as QSRs Drive Digital Orders
September 08, 2023  |  Restaurant Roundup

This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...

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Target’s Starbucks Deal Brews Up Grande Connected Economy Ambitions
Target’s Starbucks Deal Brews Up Grande Connected Economy Ambitions
August 09, 2023  |  Connected Economy

The Connected Economy is one where, in an unbroken string of activities, consumers wield their devices  to browse, order, pay and pick up what they...

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Fast Food Brands See Drastic Drop in Dine-In Orders
Fast Food Brands See Drastic Drop in Dine-In Orders
August 07, 2023  |  Restaurant innovation

The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7),...

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