American Express has done some backpedaling during the first quarter of the year. It’s spent most of Q1 admitting that it was “arrogant” in the...
The JPMorgan Chase first-quarter earnings call with analysts yesterday (April 14) was noticeably more subdued than the typical tone expressed by the otherwise outspoken CEO...
With a new, digitally-focused CEO leading the way, Gap’s fourth quarter earnings call yesterday (Feb. 26) was concentrated on its omnichannel push as the company grows its...