“Digital transformation is inevitable, and the companies that can protect the entire customer journey while delivering exceptional experiences will have the advantage.” As transaction volumes...
“As consumer and business digital adoption has catapulted over the last 12 weeks, when it comes to payments, there are certain status quos we will...
“One of the most important tasks during [the lockdown] period was to re-evaluate our approach to teamwork, culture and connection.” Not everything about the pandemic...
The acceleration of [digital sales] growth can be explained almost entirely by an influx of first-time buyers.” When consumers fled to online shopping options in...
“When customers are given clarifying purchase details by the card issuer, customer confusion is eliminated, and they avoid pursuing unnecessary claims 65 percent of the...
“Are paper checks really the best we can do for our workers?” Crises have a way of exposing weaknesses, vulnerabilities and outmoded systems. For Mark...
“The digital economy is here, and those payment providers that are global, digital and fully resilient will lead the reemergence.” “Robust operational resilience is now...
“Over the coming months, retailers also need to prepare for the continued — and maybe even swifter — move to mobile.” Omnicommerce is new to...
Garbage in, garbage out, goes the old saying. Summer reading of the tawdry kind may beckon. Beach reads. On your tablet or smartphone, you may...