Same-store sales increased only 2 percent for quick-service restaurant (QSR) operator Shake Shack in the third quarter of 2019, disappointing investors. The chain’s revenue increased...
Biometrics isn’t as sci-fi as it once was. Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close...
This a story about how a dubious, painful achievement — and we use “achievement” cautiously here — became a business plan, and one of the...
The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk...
Remember those first giddy days of eCommerce? If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the...
As real-time payments (RTP) gain traction with consumers via peer-to-peer (P2P), the pump may be primed for business-to-business (B2B) transactions to follow suit. Get the...
Go big or go home — that seems to be at least part of the thinking behind the latest effort to promote more ridesharing and more...
Earlier studies found a surprising lack of both consumer and merchant awareness about the European Union’s Strong Customer Authentication (SCA) and second Payment Services Directive...
Companies like Netflix and Spotify have burst the doors open to the subscription economy beyond magazines and newspapers. As these recurring services go online, demand...