Same-store sales increased only 2 percent for quick-service restaurant (QSR) operator Shake Shack in the third quarter of 2019, disappointing investors. The chain’s revenue increased...
Biometrics isn’t as sci-fi as it once was. Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close...
This a story about how a dubious, painful achievement — and we use “achievement” cautiously here — became a business plan, and one of the...
The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk...
Remember those first giddy days of eCommerce? If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the...
As real-time payments (RTP) gain traction with consumers via peer-to-peer (P2P), the pump may be primed for business-to-business (B2B) transactions to follow suit. Get the...
Go big or go home — that seems to be at least part of the thinking behind the latest effort to promote more ridesharing and more...
Earlier studies found a surprising lack of both consumer and merchant awareness about the European Union’s Strong Customer Authentication (SCA) and second Payment Services Directive...