From restaurants to rideshare platforms and hospitality, the rise of digital tipping is reshaping how consumers express gratitude for service. This shift toward digital gratuity...
The debate between regulators and FinTechs over the state of earned wage access (EWA) innovations looks set to heat up through the next several months....
With the return to on-site work, corporate catering is gaining steam. In an interview with PYMNTS, Diane Swint, chief revenue officer at business catering firm...
One of the top macro issues that consistently emerges in PYMNTS discussions with CFOs is the challenge of recruiting and retaining top talent. Data from...
With a 132 percent annual turnover rate, at a cost of $2,000 per worker, employee retention is no small problem for quick-service restaurants (QSRs). On-demand...
New developments could speed up instant payments in the U.S. Last week, the Federal Reserve announced it would give some competition to The Clearing House’s...
FinTech firms that provide workers with wages on demand (i.e., before payday) emerged with the cash flow challenges of low-wage, hourly workers in mind. Yet,...
Recent studies show that financially stressed employees are more distracted and less effective at work. That’s why companies like Uber and Lyft are tackling the...
An application programming interface (API) ecosystem isn’t only for the banking sector. Increasingly, the corporate back office has embraced API connectivity to achieve seamless data...