Karen Webster

Commentary
Shaw’s Follows Dangerous Path In Shift Away From Loyalty
April 16, 2014

Shaw’s Supermarket here in Boston made a little bit of news in the run-up to the 4th of July holiday. It’s dumping its loyalty card program. Well to be technical, Albertson’s - the Idaho-based North American grocery chain that owns them – decided that all...

Commentary
So, You Want To Do A Loyalty Program – Why?
April 15, 2014

Consumers aren’t likely to be loyal to any one brand, companies that spend more on loyalty programs aren’t as profitable as companies that don’t and companies with the most loyal customers don’t even have loyalty programs. Try putting that business case in front of your...

Featured Comments By Karen Webster
April 09, 2014

Here, we bring together commentary from one of the world's leading experts on emerging payments and a strategic advisor to CEOs and Boards of multinational players in the payments and commerce space - Karen Webster.

Commentary
Millennials Say ‘Meh’ to Banks
March 17, 2014

Uh oh. More bad news for the banks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Commentary
Michael Porter’s Five Forces And Payments Innovation
March 17, 2014

I feel like I’m back in school. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

The Big Bitcoin Debate: Is Bitcoin More Than Money?
March 10, 2014

Today, the nattering nabobs of bitcoin negativity are smugly pointing to mounting evidence that Bitcoin is just one big bubble on its way to becoming something pretty itsy-bitsy. With prices flopping between $1,100, $500, $900, and then below $100, all in the space of a...

Alternative Finances
The 2014 Mobile Commerce Agenda
March 10, 2014

Miss out on the major announcements from this year’s Mobile World Congress in Spain? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Alternative Finances
10 Things Payments Innovators Are Teaching Us About Innovation
March 10, 2014

03 March 2014  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications...

Commentary
The Coming Physical Retail Death Spiral
January 20, 2014

Intense competition from online and mobile channels, pricing pressures and shrinking margins, high fixed costs, changing customer demographics, and eroding revenue opportunities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...