In the darkest hours of the pandemic when stimulus money was being provided, COVID-19 tests and vaccinations were free to patients, but someone had to...
Data, combined with the right technology, can make healthcare more affordable and enhance the patient journey, Experian Health President Tom Cox writes in the PYMNTS...
The No Surprises Act of 2020 and the pending Medical Debt Relief Act are designed to balance the scales of healthcare affordability and the ability...
As consumer complaints about medical billing and collections pour into government agencies, healthcare providers and systems on the other side of the equation are trying...
Almost three-quarters of patients (73%) who visited healthcare practices in the past 12 months saw family practice doctors, while 58% of patients visited dentists and...
Consumers are increasingly turning to digital channels such as online patient portals to streamline communication with healthcare providers and the management of their care. Digital...
Ironically resistant to change for an industry based on high-level innovation, healthcare is being forced into more efficient models out of changing patient, physician and...
Two of the most common points of friction that patients experience when trying to access medical care pertain to costs or payments. Those concerns are...
The overwhelming majority (85%) of healthcare patients are highly satisfied with their experiences, but those who didn’t know how much their care would cost them...