Displeased for decades by opacity and inefficiency, consumers are forcing the healthcare sector to shift digital faster and more fully as patients increasingly identify as...
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The National Parks Service once used the slogan “Know Before You Go,” encouraging hikers to check weather and trail conditions first to head off difficulties....
The pandemic has exposed a lot of weak links in healthcare, and identity is a big one. Healthcare providers float on oceans of sensitive patient...
Among all the disjointed, untidy processes exposed by the pandemic, ironically, healthcare itself is a prime example in the bad process parade — especially when...
Last year saw the U.S. healthcare system mobilize in a herculean effort to vaccinate the nation and a new pivot to a care model that...
The healthcare business isn’t well. The aftermath of the pandemic on practices, ongoing issues of uncollected medical debt, shifting modes of care and changing patient...