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Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant

Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant
Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant
March 26, 2026  |  Digital Banking

Wells Fargo said Thursday (March 26) that less than three years after it launched its artificial intelligence-powered virtual assistant Fargo, the assistant has helped customers...

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Regulatory Backlash Against Chatbots Comes as Banks Find Value in Their Use
Regulatory Backlash Against Chatbots Comes as Banks Find Value in Their Use
August 14, 2024  |  artificial intelligence

For banks, the chatbot is a tool that’s being retooled, a work in progress. Get the Full Story Complete the form to unlock this article...

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