fast food

McDonald’s Puts AI in Charge of the Drive-Thru

McDonald’s Puts AI in Charge of the Drive-Thru
McDonald’s Puts AI in Charge of the Drive-Thru
September 29, 2026  |  Artificial Intelligence

McDonald’s will deploy ArchIQ, an artificial intelligence-powered restaurant operating system, across its network, with U.S. rollout starting in 2027. Its drive-thru voice agent, Archy, takes...

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Fast Food Diners Develop Taste For More than Just Value
Fast Food Diners Develop Taste For More than Just Value
August 11, 2026  |  Earnings

For fast food companies, offering diners discounts on meals may no longer suffice. That’s according to a report Tuesday (Aug. 11) by Reuters, which said...

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McDonald’s Business Slows Amid Shakeup of Digital Deals
McDonald’s Business Slows Amid Shakeup of Digital Deals
August 04, 2026  |  Earnings

McDonald’s says an attempt to lure budget-conscious consumers backfired in its latest quarter. The fast food giant reported earnings Tuesday (Aug. 4) showing that while...

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Fast Food Chains Put AI to Work
Fast Food Chains Put AI to Work
March 05, 2026  |  Artificial Intelligence

Quick-service restaurants have been among the most aggressive corporate adopters of artificial intelligence (AI), deploying the technology as an operational tool to defend margins in...

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New York Cash Payments Law to Take Effect in March
New York Cash Payments Law to Take Effect in March
December 08, 2025  |  Money Mobility

Food stores and retail establishments in New York are required to accept cash payments for in-person transactions after a bill was signed into law by...

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Restaurant Sales Slide As Americans Lose Appetite for Dining Out
Restaurant Sales Slide As Americans Lose Appetite for Dining Out
August 10, 2025  |  ResTech

American restaurant chains are seeing declining sales as consumers stay at home.  As the Financial Times (FT) reported Saturday (Aug. 9) IHOP and Applebee’s parent...

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Wendy’s Predicts Diners Will Feel Pressured All Year
Wendy’s Predicts Diners Will Feel Pressured All Year
May 04, 2025  |  Retail

Fast food chain Wendy’s is expecting customers to feel financial pressure for the remainder of the year. To that end, the website Nation’s Restaurant News...

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Consumers’ Food Habits Are Changing With Return to the Office
Consumers’ Food Habits Are Changing With Return to the Office
March 26, 2025  |  Consumer Insights

With the end of the COVID-19 pandemic, return to office has become the dominant work mode. According to PYMNTS Intelligence survey data from January 2025,...

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