In developing new digital products for emerging markets, the human element matters. The “cut and paste” approach to digital financial services is changing – partly as...
Everyone has dealt with the incentive that failed to feel like a reward. Examples: The prepaid gift card one’s cable provider is desperately trying to...
Subscriptions in the world of cars has had some trouble getting into gear. In 2018, both Audi and BMW announced subscription programs that would allow...
Fraudsters follow the money. Take, for example, the Super Bowl. About half of all Americans were expected to place some kind of wager on the...
Going global isn’t as easy as setting up an eCommerce site and waiting for the orders to come in. It requires compliant and complex banking...
The digital-first economy doesn’t have a monopoly on digital-first phrasing. For example, ask the cable or network programming engineer about “multichannel,” and he or she...
As the pandemic lingers and as individuals and families endure cash crunches and job losses, the exposure to unplanned expenses can reach critical levels. As...
With 45 states now allowing merchants to pass along fees of up to 4 percent for the use of credit cards, the switch to so-called...