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Can ‘Healthy Friction’ Help Build Consumer Trust?

Can ‘Healthy Friction’ Help Build Consumer Trust?
Can ‘Healthy Friction’ Help Build Consumer Trust?
January 26, 2018  |  Security & Fraud

Friction isn’t a deal-breaker for mobile banking and payment apps. To be sure, too much friction can send users running back to the App Store...

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Go Fish: In The (Data) Stream — And Not The (Data) Lake
Go Fish: In The (Data) Stream — And Not The (Data) Lake
January 26, 2018  |  Big Data

Data is everywhere. Data is not static. Fraudsters are everywhere, and they are never static, never at rest. Get the Full Story Complete the form...

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Speaking Conversation Commerce’s Language
Speaking Conversation Commerce’s Language
January 25, 2018  |  Mastercard

That the era of conversational commerce is officially upon us can be seen in any number of anecdotal metrics – from the glut of voice-centric AI...

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The Need/Convenience Credit Card Paradox
The Need/Convenience Credit Card Paradox
January 25, 2018  |  Consumer Finance

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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The Payments Known Unknowns/Unknown Unknowns Battleground
The Payments Known Unknowns/Unknown Unknowns Battleground
January 25, 2018  |  Innovation

Long ago, former Secretary of Defense Donald Rumsfeld said that “There are things we know we know. We also know there are known unknowns; that...

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KYC, Global, Mobile And Smartphone-Focused
KYC, Global, Mobile And Smartphone-Focused
January 24, 2018  |  Mobile

Doing business in far-flung locales means contending with a veritable Tower of Babel – not just in disparate languages, but in regulatory environments that are...

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NEW DATA: The Four Things That Define A Top FI Payments Performer
NEW DATA: The Four Things That Define A Top FI Payments Performer
January 24, 2018  |  Innovation

The financial services industry is no stranger to innovation, but it increasingly appears that change in the space is being driven by outsiders instead of the financial...

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Vocalink CEO On Making Payments Faster, Sooner
Vocalink CEO On Making Payments Faster, Sooner
January 24, 2018  |  Banking

Call it agility. Or, in a more long-winded fashion, that nimbleness which brings together new and existing rails, melding legacy systems with new layers of...

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Reengineering The Digital Payments Transition — With Engineers
Reengineering The Digital Payments Transition — With Engineers
January 23, 2018  |  Banking

Conversations about digital transformation often start with new experiences that those evolutions make possible — or the new technologies essential to underpin them. Get the...

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