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Insurance Policyholders Now Rate Insurers by How Fast They Pay

Insurance Policyholders Now Rate Insurers by How Fast They Pay
Insurance Policyholders Now Rate Insurers by How Fast They Pay
January 15, 2026  |  Insurance

With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through...

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Payment Declines Hit Gen Z Harder Than Any Other Generation
Payment Declines Hit Gen Z Harder Than Any Other Generation
January 15, 2026  |  Checkout Conversion

Forget “access denied.” “Payment declined” is Gen Z’s new refrain. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Pay by Bank Finds Momentum as Consumers Rethink Cards
Pay by Bank Finds Momentum as Consumers Rethink Cards
January 15, 2026  |  Payments Innovation

One of the U.S. payments industry’s unfulfilled promises is that bank-to-bank transfers would one day loosen the grip of cards. Get the Full Story Complete...

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Tariffs Force Firms to Rethink Technology as a Survival Tool
Tariffs Force Firms to Rethink Technology as a Survival Tool
January 15, 2026  |  Economy

The volatility wrought by tariffs is no longer a background risk but a daily operational reality, forcing companies to make strategic decisions with incomplete data...

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44% of Consumers Hit a Wall When Paying Medical Bills
44% of Consumers Hit a Wall When Paying Medical Bills
January 15, 2026  |  Healthcare

Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up...

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Shadow AI Shows Up as Compliance Problem at Work
Shadow AI Shows Up as Compliance Problem at Work
January 14, 2026  |  artificial intelligence

Shadow AI is rapidly becoming the generative AI risk that compliance leaders do not discover until something breaks. Even as enterprises deploy “approved” copilots and...

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November Sales Get a Boost as Consumers Turn to Online Retail
November Sales Get a Boost as Consumers Turn to Online Retail
January 14, 2026  |  Retail

In the wake of the government shutdown, the delayed November retail sales report that debuted Wednesday (Jan. 14) offers a clear snapshot of how, and...

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Slow Payouts Are Starting to Cost Banks Consumer Trust
Slow Payouts Are Starting to Cost Banks Consumer Trust
January 14, 2026  |  Money Mobility

As consumers grow accustomed to instant digital interactions in nearly every aspect of their lives, the timing of when money arrives is no longer a...

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Visa Moves to Fix What Consumers Hate About Subscriptions
Visa Moves to Fix What Consumers Hate About Subscriptions
January 14, 2026  |  Subscriptions

Recurring payments have become a defining feature of how consumers pay for entertainment, software, mobility, personal services and daily conveniences. Get the Full Story Complete...

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