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PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.

49% of US Consumers Interested in Digital Banking Services from Larger Firms
49% of US Consumers Interested in Digital Banking Services from Larger Firms
October 05, 2021  |  Digital Banking

The report “Digital Banking: The Brewing Battle for Where We Will Bank,” a PYMNTS and Optherium collaboration, surveyed 2,225 U.S.-based consumers to gauge their impressions...

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Robot vs. Robot: PayPal Taps AI/ML in Battle Against Fraudsters, Chargebacks and Passwords
Robot vs. Robot: PayPal Taps AI/ML in Battle Against Fraudsters, Chargebacks and Passwords
October 05, 2021  |  Security & Fraud

Artificial intelligence (AI) and machine learning (ML) are helping merchants and online platforms get smarter about detecting risk. Get the Full Story Complete the form...

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After Coinbase Hack, Authentication Expert Says, ‘We Should Be Moving To FIDO’
After Coinbase Hack, Authentication Expert Says, ‘We Should Be Moving To FIDO’
October 05, 2021  |  Authentication

When hackers stole cryptocurrency from the accounts of 6,000 Coinbase customers between March and May of this year, the trading platform said the perpetrator used...

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Comprehensive Spend Management Eliminates Chaos, Improves Performance
Comprehensive Spend Management Eliminates Chaos, Improves Performance
October 05, 2021  |  Spend Management

Over the past 10 to 15 years, there’s been a shift in spend management — the administration of approvals, payments and all the accounting and...

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Zip CEO Says Get Ready for a Really Big BNPL Holiday Shopping Season
Zip CEO Says Get Ready for a Really Big BNPL Holiday Shopping Season
October 05, 2021  |  Buy Now Pay Later

With the weather getting cooler and leaves on the trees turning to orange and red, consumers and retailers alike are gearing up for the holiday...

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29M US Consumers Used BNPL in the Past 12 Months
29M US Consumers Used BNPL in the Past 12 Months
October 04, 2021  |  Buy Now Pay Later

To get a sense of just how pervasive buy now, pay later (BNPL) has become in the fabric of U.S. commerce and embraced by consumers...

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Security Breaches Underscore Questions on Open Banking’s Data Liability  
Security Breaches Underscore Questions on Open Banking’s Data Liability  
October 04, 2021  |  Security & Fraud

The chain of data protection – keeping the most sensitive information out of the hands of hackers and other bad actors – is only as...

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Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do It
Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do...
October 04, 2021  |  Subscriptions

Failed payments account for almost half of the churn – or account cancellations – in subscription businesses, yet they still don’t get the attention they...

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No Plans to Ban Crypto in US – But Digital Dollar May Eventually Win Out
No Plans to Ban Crypto in US – But Digital Dollar May Eventually Win Out
October 04, 2021  |  CBDC

In the United States, there will be no ban on cryptocurrencies — but one wonders what will become of central bank digital currencies, in particular...

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