Featured News

PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.

Customer Loyalty Gets Boost From Offering Crypto Rewards

Customer Loyalty Gets Boost From Offering Crypto Rewards
Customer Loyalty Gets Boost From Offering Crypto Rewards
November 12, 2021  |  Loyalty & Rewards

It might seem as if buy now, pay later (BNPL) and cryptocurrency are being used everywhere, but there’s at least one big space where they...

READ MORE >
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

READ MORE >
Atomic Launches APIs to Enable FinTech Investment Products
Atomic Launches APIs to Enable FinTech Investment Products
November 11, 2021  |  API

In the age of the super app, the embedded experience is the holy grail of companies — no matter the vertical — seeking to cement...

READ MORE >
NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
November 11, 2021  |  Cryptocurrency

Cryptocurrency and blockchain technologies are proving increasingly useful for cross-border businesses. Cryptocurrencies facilitate easy and cost-effective international payments, and blockchain-based smart contracts foster trust with...

READ MORE >
Digital Diagnostics, In-Home Lab Tests Make Final Mile of Connected Healthcare Possible
Digital Diagnostics, In-Home Lab Tests Make Final Mile of Connected Healthcare Possible
November 11, 2021  |  Healthcare

In healthcare, the patient-as-consumer mindset is taking hold as people begin to expect similar digital convenience and satisfying experiences from doctor visits, testing, procedures and...

READ MORE >
As ‘Cashless Society’ Emerges, Businesses Need to Prepare Now to Meet Security Demands
As ‘Cashless Society’ Emerges, Businesses Need to Prepare Now to Meet Security Demands
November 11, 2021  |  Safety and Security

The adoption of digital transactions has skyrocketed since the beginning of the pandemic, alongside a commensurate decrease in the use of cash, causing many to...

READ MORE >
Retailers Need to Wear ‘Digital-First Hat’ to Optimize Physical Store Experience
Retailers Need to Wear ‘Digital-First Hat’ to Optimize Physical Store Experience
November 11, 2021  |  Retail

Anyone who has ordered groceries online knows the frustration of not receiving the ingredients they need for a dinner recipe – or, even worse, getting...

READ MORE >
What Exactly Is ‘Payment Orchestration’ And Why Does Your Business Need It?
What Exactly Is ‘Payment Orchestration’ And Why Does Your Business Need It?
November 11, 2021  |  Payment Methods

The rapidly evolving payments landscape can be a nightmare for merchants to navigate, all the more so when they’re entering into expansion mode. When moving...

READ MORE >
89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
89% of Retailers Get Burned By Abuse of Their Own Customer Promotions
November 10, 2021  |  Retail

Retail customers perpetrating policy abuse cost U.S. firms with more than $100 million in annual sales a collective $89 billion in revenue each year, according...

READ MORE >