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PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.

Voice Of Customer Solutions Use Clients’ Own Words To Drive Personalized Customer Experiences

Voice Of Customer Solutions Use Clients’ Own Words To Drive Personalized Customer Experiences
Voice Of Customer Solutions Use Clients’ Own Words To Drive Personalized Customer Experiences
August 25, 2021  |  Cloud Banking

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Zip CEO Says BNPL Success Depends On Placing Merchants First
Zip CEO Says BNPL Success Depends On Placing Merchants First
August 25, 2021  |  Buy Now Pay Later

Talk to anyone in financial circles about the future of payments and it likely includes buy now, pay later (BNPL). For months, a steady stream...

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With Domestic Travel Booming, Hopper Bets Its New Services Will Take Off Too
With Domestic Travel Booming, Hopper Bets Its New Services Will Take Off Too
August 25, 2021  |  Merchant Innovation

As COVID-19 ebbs and flows and a sustainable re-opening for business and leisure remains shrouded in uncertainty, at least one thing has become clear; people...

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Payment Orchestration Helps Conversion Rates – And Merchants’ Margins
Payment Orchestration Helps Conversion Rates – And Merchants’ Margins
August 25, 2021  |  eCommerce

When it comes to payments on a global scale, Keren Levy, chief operating officer at Payoneer, told PYMNTS, there’s an overarching principle: Localization and data...

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Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
August 25, 2021  |  Subscription Commerce

Two out of three times when a payment gets declined, FlexPay CEO Darryl Hicks said, it’s due to what he called “the month 15 problem.”...

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93 Pct Of Firms Digitizing AP/AR Functions
93 Pct Of Firms Digitizing AP/AR Functions
August 24, 2021  |  Payments Innovation

The roles and responsibilities of “C-suite” executives are changing on what seems like a daily basis amid the great digital shifts that companies large and...

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New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
August 24, 2021  |  CFO

March 2020 threw a wrench into the financial strategies of businesses across the globe, disrupting well-established norms in every area of their payments processes. Get...

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AdTechs Must Mind Payment Status, Do Credit Checks Or Face Devastating Cash Flow Crunch
AdTechs Must Mind Payment Status, Do Credit Checks Or Face Devastating Cash Flow Crunch
August 24, 2021  |  Accounts Receivable

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As Consumer Preference For Digital Payments Rises, Amex Says Merchants Need Flexibility
As Consumer Preference For Digital Payments Rises, Amex Says Merchants Need Flexibility
August 24, 2021  |  Digital Payments

While consumers are clearly excited to come out of lockdown and visit their favorite local retail spots, Antonio Gagliardi, who leads strategy, product and analytics...

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