A generation ago, patients didn’t think of themselves as healthcare consumers because the transactional part of the process was largely taken care of by their...
The Smart Receivables Playbook: Rethinking Tuition Payments In A Time Of Transformation, a PYMNTS and Flywire collaboration, opens with a fact that’s as momentous as...
Good news for recovery watchers: the average consumer is exiting the pandemic period demonstrably more financially stable than when it started a little over a...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
When it comes to technology upgrades, especially large-scale security enhancements, the halls of IT departments are filled with vivid illustrations as to why “rip and...
It was a two-for-one kind of day from Western Union. It released its Q2 earnings Wednesday (Aug. 4) alongside the announcement of its plans to sell Western...
Open banking will usher in a new age of data portability but gives rise to a burning question: Who is ultimately responsible for that data? Get...
The bill pay technology that most banks offer their customers is broken. Consumers know it — and that’s why they’ve been fleeing it en masse...
Analyzing the role of loyalty for recovering small and medium businesses (SMBs), PYMNTS researchers surveyed a census-balanced panel of over 1,100 Brazilian consumers as part...