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Relationship Commerce Moves Customers From ‘One and Done’ to ‘One to One’

Relationship Commerce Moves Customers From ‘One and Done’ to ‘One to One’
Relationship Commerce Moves Customers From ‘One and Done’ to ‘One to One’
January 28, 2022  |  Subscriptions

In their 1997 marketing “Enterprise One to One,” Don Peppers and Martha Rogers zeroed in on the deeper connections possible for companies fostering close customer...

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Open-Loop Contactless Payment Systems Keep Transit Agencies, Riders Running Smoothly
Open-Loop Contactless Payment Systems Keep Transit Agencies, Riders Running Smoothly
January 28, 2022  |  Digital Payments

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Paying the World Should Be As Easy as Sending a WhatsApp Message
Paying the World Should Be As Easy as Sending a WhatsApp Message
January 28, 2022  |  Connected Economy

“Pay the world” is the theme of the day and for Thunes Collections CEO Christophe Bourbier, in an ideal world, consumers anywhere in the world can...

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Data Protection Holds Influential Role In EU Legislative Process, Regional Watchdog Says
Data Protection Holds Influential Role In EU Legislative Process, Regional Watchdog Says
January 28, 2022  |  Legal & Regulation

When the European Data Protection Supervisor (EDPS) recommended that the artificial intelligence (AI) act shouldn’t allow AI systems to recognize human features in public places,...

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Looming Rate Increases Pose New Challenges — and Opportunities — for Lenders
Looming Rate Increases Pose New Challenges — and Opportunities — for Lenders
January 28, 2022  |  Loans

With 2021 done, 2022 looms as a landscape of challenge and opportunity for financial services providers. Get the Full Story Complete the form to unlock...

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60% of Consumers Know About Buy Now Pay Later
60% of Consumers Know About Buy Now Pay Later
January 27, 2022  |  Data & Research

Nearly six out of 10 consumers are aware of buy now, pay later (BNPL) plans. About 45% of consumers have not used BNPL, but are...

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As Money Laundering Booms, Crypto Thieves Flock to DeFi
As Money Laundering Booms, Crypto Thieves Flock to DeFi
January 27, 2022  |  Cybersecurity

The amount cryptocurrency stolen, scammed and blackmailed nearly doubled in 2021. So, it stands to reason that money laundering would be up as well. Get...

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Live Video Shopping Turns Purchase Intent Into Online Conversions
Live Video Shopping Turns Purchase Intent Into Online Conversions
January 27, 2022  |  Commerce Connected

People try to go into stores intending to buy, which may or may not be what brings them to an eCommerce site or online marketplace,...

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