food and beverage

Grocers Push for Direct Fulfillment Amid Industry’s Digitization
Grocers Push for Direct Fulfillment Amid Industry’s Digitization
October 05, 2023  |  eCommerce

This week in grocery news, Ahold Delhaize USA grocers adopt new direct ordering apps, Ocado reportedly doubles down on automation, and online discount grocer Martie...

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Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
October 04, 2023  |  Artificial Intelligence

San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. The chatbot...

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Blackbird Labs Raises $24 Million for Restaurant Loyalty Platform
Blackbird Labs Raises $24 Million for Restaurant Loyalty Platform
October 04, 2023  |  Investments

Blackbird Labs raised $24 million to scale its restaurant loyalty and membership platform. The company announced the Series A round, led by a16z crypto, with...

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McCormick CEO: Grocery Shoppers Want Value Without Sacrificing Brand Names
McCormick CEO: Grocery Shoppers Want Value Without Sacrificing Brand Names
October 04, 2023  |  Earnings

Even as consumers seek out low-cost options, they choose brand names when given a budget-friendly choice, according to McCormick. The flavors and seasonings giant shared...

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Chicago Expected to Require Restaurants to Pay Standard Minimum Wage
Chicago Expected to Require Restaurants to Pay Standard Minimum Wage
October 03, 2023  |  Legal & Regulation

Chicago is at the center of a heated debate over the practice of treating tips as wages. Lawmakers in the city are considering a new...

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Taco Bell Revives Subscription as Restaurants Seek New Loyalty Incentives
Taco Bell Revives Subscription as Restaurants Seek New Loyalty Incentives
October 03, 2023  |  Subscriptions

As restaurants look to drive traffic and frequency, Taco Bell is bringing back its taco subscription. The quick-service restaurant (QSR) giant announced Tuesday (Oct. 3)...

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Amazon Adds Traditional Self-Checkout Amid Autonomous Tech Hesitance
Amazon Adds Traditional Self-Checkout Amid Autonomous Tech Hesitance
October 03, 2023  |  Retail

It seems consumers may not be comfortable yet with fully autonomous stores, as Amazon is continuing to add traditional self-checkout kiosks to its Just Walk...

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Grocers Tap Connected Technology to Bring Digital Convenience to Stores
Grocers Tap Connected Technology to Bring Digital Convenience to Stores
October 02, 2023  |  Technology

Grocers are increasingly bringing connected technologies into their stores to merge the physical and digital commerce journeys. More than looking to either eCommerce channels or...

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NYC May See Surge in Pickup With Food Delivery Wage Increase
NYC May See Surge in Pickup With Food Delivery Wage Increase
September 29, 2023  |  Delivery

With mandated increases in delivery drivers’ pay, New York City is likely to see off-premise restaurant customers shift to pickup to avoid steeper fees. Uber,...

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