food and beverage

HungerRush CRO: Voice AI Solves Pizzerias’ Phone Problem

HungerRush CRO: Voice AI Solves Pizzerias’ Phone Problem
HungerRush CRO: Voice AI Solves Pizzerias’ Phone Problem
July 27, 2023  |  Artificial Intelligence

As restaurants look to find the right balance of automation and face-to-face service, Jet’s Pizza is seeing its voice order-taking robot take off. The company shared Tuesday...

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McDonald’s Isn’t Grimacing at Its Social Media Sales Boost
McDonald’s Isn’t Grimacing at Its Social Media Sales Boost
July 27, 2023  |  ResTech

McDonald’s is leveraging social media to bring younger consumers into the fold, following on the success of its “Grimace’s Birthday” push with more digital events. The...

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Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
July 25, 2023  |  Subscriptions

Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. In an interview with PYMNTS following...

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Consumers Worry Automation Will Depersonalize the Restaurant Experience
Consumers Worry Automation Will Depersonalize the Restaurant Experience
July 25, 2023  |  ResTech

As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers...

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Staff Shortages Drive Restaurant Visits, Spend Per Meal Decline
Staff Shortages Drive Restaurant Visits, Spend Per Meal Decline
July 25, 2023  |  Economy

June restaurant purchases were at their lowest volume in over a year as consumers tepidly, and unevenly, increased their discretionary spend. As noted in proprietary...

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Albertsons Loyalty Growth Continues as Shoppers Seek Deals
Albertsons Loyalty Growth Continues as Shoppers Seek Deals
July 25, 2023  |  Loyalty & Rewards

With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a...

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Good News for Starbucks: 56% of Millennials Want Digital Menus
Good News for Starbucks: 56% of Millennials Want Digital Menus
July 25, 2023  |  ResTech

The generations are split when it comes to automation, virtual kitchens and other digital restaurant technology. PYMNTS’ July “Connected Dining” report found millennials and bridge...

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YouTube Presents Contextual Commerce Opportunity for Food Brands 
YouTube Presents Contextual Commerce Opportunity for Food Brands 
July 24, 2023  |  Social Commerce

Among consumers who make purchases from social media, PYMNTS research shows, food and beverage shoppers disproportionately turn to YouTube to find inspiration and products. By...

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