When it comes to online marketplaces, grocery-focused platforms lag behind other industries in terms of providing a positive customer experience. By the Numbers The new...
As consumers look for lower-priced grocery options amid ongoing budgetary pressures, Flashfood is seeing its eCommerce marketplace, which sells food that would otherwise go to...
With more consumers looking to find bargains on groceries, Costco is trying a new, more prohibitive membership verification process. The warehouse club giant is testing...
With consumers seeking out targeted deals and offers, restaurants can use artificial intelligence to secure customers’ loyalty. By the Numbers The PYMNTS Intelligence study “Personalized...
Grubhub continues to see its order volume decline by double digits, even as its unit economics improve. The aggregator’s parent company, Just Eat Takeaway.com, reported...
With online grocery eating away at brick-and-mortar players’ market share, Ocado Retail is seeing its revenue rise. The joint venture between British grocery technology company...
Restaurant Brands International, the owner of the Burger King brand, will acquire Carrols Restaurant Group, the largest Burger King franchisee in the United States, for...
The drive-thru may be slower to digitize than other restaurant ordering channels, but more eateries are finding ways to integrate connected technology into the experience,...
Wage hikes and new regulations impacting the ways in which gig workers are classified may shake up online platforms, pinching profits and spurring consolidation. In...