food and beverages

Crisp Acquires Meal Box Business De Krat

Crisp Acquires Meal Box Business De Krat
Crisp Acquires Meal Box Business De Krat
January 23, 2023  |  Partnerships

The Dutch app-based supermarket Crisp has acquired the meal box business De Krat. The acquisition, which Crisp announced in a LinkedIn post on Monday (Jan....

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Why Mastering the Restaurant Carry-Out Menu Is the Key to Voice AI’s Future
Why Mastering the Restaurant Carry-Out Menu Is the Key to Voice AI’s Future
January 17, 2023  |  Voice Activation

Voice AI is smartening up to fulfill the promise of life without keyboards. Many of us have marveled at the dumbness of answers that, say,...

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Customers Reward CEO’s Honest Emailed Apology
Customers Reward CEO’s Honest Emailed Apology
January 15, 2023  |  eCommerce

When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way...

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QSRs Face Do-or-Die Decisions Over Value Menus
QSRs Face Do-or-Die Decisions Over Value Menus
January 11, 2023  |  ResTech

Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value...

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Inflation Reveals Generational Divide in Restaurant Spending Cuts
Inflation Reveals Generational Divide in Restaurant Spending Cuts
January 11, 2023  |  Economy

As economic pressures continue, consumers across demographics are making changes to their restaurant purchasing behaviors. The December edition of PYMNTS’ Restaurant Digital Divide study, The...

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Top-Rated Restaurant Noma to Shut Dining Room in Post-Pandemic Pivot
Top-Rated Restaurant Noma to Shut Dining Room in Post-Pandemic Pivot
January 10, 2023  |  ResTech

Noma shows that even the most successful restaurants’ courses have been forever altered by COVID-19. The three-Michelin-star establishment in Copenhagen, Denmark, which has many times...

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Restaurant Customers Prioritize Cost Savings Over Convenience Amid Inflation
Restaurant Customers Prioritize Cost Savings Over Convenience Amid Inflation
January 09, 2023  |  Delivery

As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted...

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Restaurants Split on Best Use for Rewards Programs Amid Inflation
Restaurants Split on Best Use for Rewards Programs Amid Inflation
December 21, 2022  |  Loyalty & Rewards

As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further...

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