There’s been so much talk about the state of returns, but maybe not nearly enough around shipping. But both services are becoming equally important. Get...
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It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without...
Retailers are recognizing that offering free shipping may not be sustainable in the long run. However, rather than eliminating it, they are raising the criteria...
In times of inflation, nothing is safe. Not even freebies on your birthday. In the latest inflation stunt since costs on shipping is Sephora’s efforts to...
Consumers across the board are cutting back on retail subscriptions and have been for some time. This trend is likely to continue, as about 17%...
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Retailers are reportedly adding a lot of footnotes to their offers of “free” shipping. Get the Full Story Complete the form to unlock this article...
Dropping perks may seem like smart cost-cutting for small retailers, but one cut in particular could come at the expense of repeat business. Get the...