Happy Returns

Comprehensive return solutions for the world's leading online and omni-channel retailers and their customers.

(source: happyreturns.com)

Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

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Return Fees Mean Lost Business for 1/3 of Companies
Return Fees Mean Lost Business for 1/3 of Companies
October 26, 2023  |  Retail

Online return fees appear to be both a blessing and a curse for retailers. While charging shoppers for sending back items has reduced returns, a report Thursday...

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UPS Expands Reverse Logistics Footprint With Acquisition of Happy Returns
UPS Expands Reverse Logistics Footprint With Acquisition of Happy Returns
October 25, 2023  |  Retail

UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address...

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Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
February 03, 2023  |  eCommerce

Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their...

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Happy Returns Offers New Revenue Stream to Shopify Merchants
Happy Returns Offers New Revenue Stream to Shopify Merchants
November 16, 2022  |  Retail

As retailers look to limit returns during the holiday shopping season, PayPal-owned Happy Returns has debuted a new returns-based revenue stream for Shopify merchants. Return...

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Report: 54% of Consumers Want to Return Online Purchases in Person
Report: 54% of Consumers Want to Return Online Purchases in Person
October 27, 2022  |  eCommerce

Consumers want to return products in person, even when they’ve purchased the items online. In fact, 54% of consumers would prefer to drop off their...

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PayPal’s Reverse Logistics Unit Brings ‘Happy’ to the Dreary Returns Biz
PayPal’s Reverse Logistics Unit Brings ‘Happy’ to the Dreary Returns Biz
March 28, 2022  |  Retail

As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation...

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Happy Returns by PayPal, Staples Team to Offer In-Person Returns
Happy Returns by PayPal, Staples Team to Offer In-Person Returns
September 29, 2021  |  Retail

PayPal’s Happy Returns will be working with Staples to offer in-person return services in over 1,000 retail locations around the U.S., according to a press...

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Today In Payments: PayPal Acquires Happy Returns; Coinbase Trading Volumes Hit $334 Billion
Today In Payments: PayPal Acquires Happy Returns; Coinbase Trading Volumes Hit $334 Billion
May 14, 2021  |  News

In today’s top news, PayPal acquired Happy Returns, Coinbase reported $1.8 billion in revenues in its first-quarter report and AirBnb sees a travel boom for...

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