The pandemic rocked the healthcare industry to its core in ways that went beyond it being the largest public health crisis in more than a century....
Sixty-one percent of U.S. households used a telehealth service last year, and providers in the space are racing to retool their payments to keep appointments...
The ongoing pandemic has irrevocably changed the healthcare industry, with patients leveraging telehealth services in record numbers. Just 17% of patients leveraged telehealth services before...
While many consumers expect to have to shell out money for a copay when they see a doctor, they still approach the visit with the...
Wellness has become paramount as consumers return to office visits with their healthcare providers and undergo elective procedures put off during the pandemic. Ninety percent...
When it comes to healthcare financing, American consumers want choice. From payment plans to alternative financing programs, our research shows patient loyalty is driven by...
Today’s patients are well aware of their options as retail consumers, and their desire for transparency and streamlined payments processes is now impacting their loyalty...
The pandemic had a devasting impact on many private and group medical practices as consumers stayed home for their...
There exists an uncomfortable intersection between the public service of healthcare and the pursuit of profit. We’re in the midst of another recession. As the...