Holiday Shopping

Conversational AI Becomes New Front Door for Holiday Shopping
Conversational AI Becomes New Front Door for Holiday Shopping
December 12, 2025  |  Retail

The traditional holiday shopping journey, a linear path of keyword searches, doom-scrolling and multi-step checkouts, is being dismantled in real-time. This season is seeing the...

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American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
December 10, 2025  |  Retail

Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen...

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The Gen X Factor in This Year’s Holiday Shopping Equation
The Gen X Factor in This Year’s Holiday Shopping Equation
December 08, 2025  |  Consumer Insights

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending....

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78% of Shoppers Worry About Holiday Fraud Surge
78% of Shoppers Worry About Holiday Fraud Surge
December 08, 2025  |  Fraud Prevention

A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. Get the...

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Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
December 05, 2025  |  Google

Google is adding four new features to the autofill function of its Chrome browser that it said will streamline checkout for gifts or travel during...

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Visa: 47% of Americans Use AI Tools for Holiday Shopping
Visa: 47% of Americans Use AI Tools for Holiday Shopping
December 03, 2025  |  artificial intelligence

Forty-seven percent of Americans are using artificial intelligence tools to help with shopping during this holiday season, according to Visa. Get the Full Story Complete...

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Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales
Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales
December 02, 2025  |  Retail

A record number of consumers shopped during the five days from Thanksgiving Day through Cyber Monday, with Black Friday remaining the most popular day, according...

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Cyber Monday Spending Forecast to Climb 6% With AI’s Help
Cyber Monday Spending Forecast to Climb 6% With AI’s Help
December 01, 2025  |  Consumer Insights

American consumers are projected to spend $14.2 billion for Cyber Monday. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Consumers Lean on Installments to Manage Black Friday
Consumers Lean on Installments to Manage Black Friday
December 01, 2025  |  Consumer Insights

Consumers approached Black Friday with a clear priority: stick to a budget while finding ways to stretch purchasing power. The PYMNTS Black Friday 2025 report...

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