Holiday Shopping

Conversational AI Becomes New Front Door for Holiday Shopping

Conversational AI Becomes New Front Door for Holiday Shopping
Conversational AI Becomes New Front Door for Holiday Shopping
December 12, 2025  |  Retail

The traditional holiday shopping journey, a linear path of keyword searches, doom-scrolling and multi-step checkouts, is being dismantled in real-time. This season is seeing the...

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American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
December 10, 2025  |  Retail

Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen...

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The Gen X Factor in This Year’s Holiday Shopping Equation
The Gen X Factor in This Year’s Holiday Shopping Equation
December 08, 2025  |  Consumer Insights

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending....

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78% of Shoppers Worry About Holiday Fraud Surge
78% of Shoppers Worry About Holiday Fraud Surge
December 08, 2025  |  Fraud Prevention

A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. Get the...

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Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
December 05, 2025  |  Google

Google is adding four new features to the autofill function of its Chrome browser that it said will streamline checkout for gifts or travel during...

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Visa: 47% of Americans Use AI Tools for Holiday Shopping
Visa: 47% of Americans Use AI Tools for Holiday Shopping
December 03, 2025  |  artificial intelligence

Forty-seven percent of Americans are using artificial intelligence tools to help with shopping during this holiday season, according to Visa. Get the Full Story Complete...

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Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales
Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales
December 02, 2025  |  Retail

A record number of consumers shopped during the five days from Thanksgiving Day through Cyber Monday, with Black Friday remaining the most popular day, according...

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Cyber Monday Spending Forecast to Climb 6% With AI’s Help
Cyber Monday Spending Forecast to Climb 6% With AI’s Help
December 01, 2025  |  Consumer Insights

American consumers are projected to spend $14.2 billion for Cyber Monday. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Consumers Lean on Installments to Manage Black Friday
Consumers Lean on Installments to Manage Black Friday
December 01, 2025  |  Consumer Insights

Consumers approached Black Friday with a clear priority: stick to a budget while finding ways to stretch purchasing power. The PYMNTS Black Friday 2025 report...

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