Innovation

Innovation in its modern meaning is "a new idea, creative thoughts, new imaginations in form of device or method". Innovation is often also viewed as the application of better solutions that meet new requirements, unarticulated needs, or existing market needs.

(source: en.wikipedia.org)

Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
February 24, 2023  |  Delivery

As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies...

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PayU Says Better Security Will Drive eCommerce Growth
PayU Says Better Security Will Drive eCommerce Growth
February 24, 2023  |  Opinion

As payment methods become increasingly digital, there is a need for greater security and online fraud prevention, Daniel Cohen, CPO at PayU Global Payments, writes...

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33% of US Retailers Plan to Add Real-Time Payments
33% of US Retailers Plan to Add Real-Time Payments
February 22, 2023  |  Retail

After three tumultuous years leading to a very uncertain 2023, retailers are innovating in key areas to improve customer journeys with advanced data approaches and...

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Grocery Shoppers Turn to Self-Checkout Amid Dissatisfaction With Traditional Experience
Grocery Shoppers Turn to Self-Checkout Amid Dissatisfaction With Traditional Experience
February 22, 2023  |  Retail

Research featured in PYMNTS’ latest Retail Tracker® shows shoppers have been let down at checkout. The Context The grocery industry, for its part, has been...

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Innovative Department Store Chain Neighborhood Goods Back on Growth Track
Innovative Department Store Chain Neighborhood Goods Back on Growth Track
February 22, 2023  |  Retail

The recovery of physical retail is also bringing new levels of innovation and experimentation to the in-store experience as the online and physical worlds meet...

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NCR President Says Customer Experience Key for Payments in 2023
NCR President Says Customer Experience Key for Payments in 2023
February 22, 2023  |  Opinion

The payments industry must focus on customer experience, inclusion, security and innovation, Doug Brown, president of NCR, writes in the new PYMNTS eBook, “2023 Payments...

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Retailers Upgrade Payments Choice and Fraud Prevention With Outside Help
Retailers Upgrade Payments Choice and Fraud Prevention With Outside Help
February 21, 2023  |  Retail

Retailers upgrading their payments experience and fraud prevention capabilities are increasingly seeking outside expertise in their innovation journeys, going for “buy” rather than “build” in...

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PYMNTS Intelligence: Why Cashierless Checkout Is Retail’s Next Normal
PYMNTS Intelligence: Why Cashierless Checkout Is Retail’s Next Normal
February 17, 2023  |  Retail

As in-store shopping has resumed at full tilt following pandemic closures, it is clear that retail will never be the same. After two years of...

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Shopper Awareness Gap Grows as Merchants Make Digital Features Less Accessible
Shopper Awareness Gap Grows as Merchants Make Digital Features Less Accessible
February 16, 2023  |  eCommerce

PYMNTS research shows that many shoppers just don’t know how good they have it. This, as findings in “The 2023 Global Digital Shopping Index,” PYMNTS’...

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