Innovation

Innovation in its modern meaning is "a new idea, creative thoughts, new imaginations in form of device or method". Innovation is often also viewed as the application of better solutions that meet new requirements, unarticulated needs, or existing market needs.

Source: en.wikipedia.org

Customer Service’s Future: Humans And Machines In Cahoots

Customer Service’s Future: Humans And Machines In Cahoots
Customer Service’s Future: Humans And Machines In Cahoots
May 16, 2019  |  Artificial Intelligence

The robots are coming, and they are going to take our jobs. A simplification, perhaps — but if one were looking for the simplest statement...

READ MORE >
Connected Vehicles Race Toward 5G Future
Connected Vehicles Race Toward 5G Future
May 15, 2019  |  Innovation

As the connected vehicle ecosystem grows, the automobiles that are part of the effort are racing toward their 5G future — the new mobile technology...

READ MORE >
How Consumer Services Companies Are Innovating With App Features
How Consumer Services Companies Are Innovating With App Features
May 15, 2019  |  Retail

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. Firms in this space, which include entertainment...

READ MORE >
Call Centers Get Smarter — Thanks To AI
Call Centers Get Smarter — Thanks To AI
May 15, 2019  |  Commerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Alexa Can Now Listen For Intruders
Alexa Can Now Listen For Intruders
May 14, 2019  |  Amazon

Amazon rolled out Alexa Guard in the U.S. on Tuesday (May 14), enabling Echo speakers to listen for intruders and other dangers and alert users...

READ MORE >
Watching Out For Unexpected And Unintended Consequences
Watching Out For Unexpected And Unintended Consequences
May 14, 2019  |  Today In Data

Many ideas can sound good in theory, but turn out less than perfectly in execution. In the 70s, there were gas price caps, and as...

READ MORE >
FIs Place High Value On Corporate Credit For Innovation
FIs Place High Value On Corporate Credit For Innovation
May 14, 2019  |  Innovation

FinTech startups like Divvy have gotten attention and funding based on corporate credit innovations. Get the Full Story Complete the form to unlock this article...

READ MORE >
Visa Talks AI’s Global Impact
Visa Talks AI’s Global Impact
May 14, 2019  |  VISA

AI’s reality is far from the futuristic fantasies of, say, Minority Report, but, as Visa’s global head of innovation and design Mark Jamison tells Karen...

READ MORE >