J.D. Power

As Mobile Banking In Canada Grows, Overall Customer Satisfaction Declines

As Mobile Banking In Canada Grows, Overall Customer Satisfaction Declines
As Mobile Banking In Canada Grows, Overall Customer Satisfaction Declines
July 14, 2017  |  Banking

A new study by J.D. Power has found that while more Canadians are utilizing and happy with mobile banking, customer satisfaction with other banking channels...

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Why Banks Should Still Fear AltFin Competition
Why Banks Should Still Fear AltFin Competition
November 03, 2016  |  B2B Payments

Will alternative lending platforms eat away at traditional banks’ market share? That’s been the question for the past few years, with many analysts agreeing that...

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Chase Ranks High For Small Business Satisfaction In J.D. Power Study
Chase Ranks High For Small Business Satisfaction In J.D. Power Study
October 28, 2016  |  Banking

Chase announced Thursday (Oct. 27) it ranked highest in customer satisfaction among small business owners in the South and West regions, according to the 2016...

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