Jacada

PSCU Launches New Contact Center Solution To Reduce Call Times

PSCU Launches New Contact Center Solution To Reduce Call Times
PSCU Launches New Contact Center Solution To Reduce Call Times
March 16, 2021  |  Credit Unions

PSCU launched a new contact center solution, Unified Agent Desktop (UAD), Tuesday (March 16) to boost the efficiency of the call center program, according to...

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PSCU Uses Automation To Streamline Call Center Interactions
PSCU Uses Automation To Streamline Call Center Interactions
December 16, 2019  |  Chatbots

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. Get the...

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