It’s one year from today: Nov. 9, 2021. It’s been 18 months since the coronavirus swept the world and changed everything about it. But finally, the...
“Membership has its privileges” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay...
“Whose customer am I? And who’s going to take care me?” Those are the questions I asked myself last week when trying to resolve an...
Consumers crave certainty, and they work pretty hard to minimize the risk of making a bad choice. That’s why once consumers find something that works,...
The “Mighty Thor” was a household game-changer in 1908. Invented by Alva John Fisher, Thor was the first electric washing machine to be mass-produced and...
Human beings are creatures of habit. Take popcorn and going to the movies. Americans consume roughly 13 billion quarts of popcorn every year, roughly 30...
Netflix Co-founder and CEO Reed Hastings has written a new book about building the video-streaming powerhouse that now has nearly 200 million subscribers globally, as...
The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 percent overall last month, but...
By now, you’ve no doubt heard the story about how Isaac Newton turned quarantining during London’s outbreak of the Bubonic Plague between 1665 and 1667...