Karen Webster

Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?

Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?
Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?
December 21, 2020  |  Payments Innovation

You can see it in the quarterly earnings reports this year of just about every publicly traded company and among the list of companies that...

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Google’s Super App Wakeup Call
Google’s Super App Wakeup Call
November 23, 2020  |  Payments Innovation

In June of 2019, PYMNTS asked a national sample of 1,037 smartphone users about their interest in having a single app that would make their...

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COVID Crisis: What Happens If Most People Don’t Get The Vaccine?
COVID Crisis: What Happens If Most People Don’t Get The Vaccine?
November 16, 2020  |  Economy

On the same day that COVID-19 cases in the U.S. topped 10 million and hit 50.5 million globally, the world got news that Pfizer and...

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Retail 2022: Digital Taps Pent-Up Consumer Demand
Retail 2022: Digital Taps Pent-Up Consumer Demand
November 09, 2020  |  Payments Innovation

It’s one year from today: Nov. 9, 2021. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Walmart+ And Amazon Prime Face Off As Consumers Decide Who Gets Their Business
Walmart+ And Amazon Prime Face Off As Consumers Decide Who Gets Their Business
November 02, 2020  |  Subscriptions

“Membership has its privileges” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay...

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How Customers Fall Through The Cracks Of Digital Platforms
How Customers Fall Through The Cracks Of Digital Platforms
October 26, 2020  |  eCommerce

“Whose customer am I? And who’s going to take care me?” Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Saving Main Street From Its Downward Pandemic Spiral
Saving Main Street From Its Downward Pandemic Spiral
October 19, 2020  |  Retail

Consumers crave certainty, and they work pretty hard to minimize the risk of making a bad choice. That’s why once consumers find something that works,...

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What The Great Time Revolution Means For Consumers
What The Great Time Revolution Means For Consumers
October 12, 2020  |  Innovation

The “Mighty Thor” was a household game-changer in 1908. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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