Karen Webster

Revised Census Data Shows eCommerce Share Didn’t Plummet After All
Revised Census Data Shows eCommerce Share Didn’t Plummet After All
May 23, 2022  |  eCommerce

In 1986, Former President Ronald Regan said that the nine most terrifying words in the English language are, “I’m from the government, and I’m here...

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RIP Digital Transformation, We Hardly Knew Ya
RIP Digital Transformation, We Hardly Knew Ya
May 16, 2022  |  Connected Economy

It’s over. It’s done. Stick a fork in it. All those digital habits that consumers developed and fine-tuned over the last two years — they...

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It’s Time for Netflix to Stage Its Next Blockbuster Pivot
It’s Time for Netflix to Stage Its Next Blockbuster Pivot
April 25, 2022  |  Streaming

When Netflix CEO Reed Hastings and INSEAD Professor Erin Meyer released their business book bestseller No Rules Rules in September 2020, they wrote that it...

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The One Big Thing Apple’s Project Breakout Needs but Doesn’t Have
The One Big Thing Apple’s Project Breakout Needs but Doesn’t Have
April 04, 2022  |  Karen Webster

Project Breakout is said to be Apple’s now-not-so-secret plan to turn itself into a full-fledged payments and financial services company by building its own acquiring,...

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Will Amazon Make Streaming Shoppable?
Will Amazon Make Streaming Shoppable?
March 21, 2022  |  Amazon

The Netflix series “Emily in Paris,” which debuted in May of 2021, didn’t exactly start off on the right foot. Panned by critics and viewers,...

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The Value of Consumer Certainty in Driving Digital Transformation
The Value of Consumer Certainty in Driving Digital Transformation
February 28, 2022  |  Consumer Insights

There has been so much written over the last two years about the consumer’s great shift to digital – and PYMNTS has contributed our fair...

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Peloton and the Amazon Effect on Fitness
Peloton and the Amazon Effect on Fitness
February 07, 2022  |  Amazon Acquisitions

Last Friday’s news that Amazon could be one of the suitors interested in buying Peloton caused that stock to jump 30 percent in after-hours trading....

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The BNPL Innovation That Pure Plays Unlocked and Banks Are Missing
The BNPL Innovation That Pure Plays Unlocked and Banks Are Missing
January 31, 2022  |  BNPL

When general-purpose credit cards were introduced in the late 50s and early 60s, they were advertised as a way for consumers to buy something they...

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The Three Most Important Questions for the Fed on Its CBDC Plans
The Three Most Important Questions for the Fed on Its CBDC Plans
January 24, 2022  |  CBDC

The Fed released its long-awaited paper on Central Bank Digital Currencies last week. After reading it, I don’t get the feeling that even the authors...

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